Frequently Asked Questions
What are your hours of operation?
We are available by phone or email every Monday to Friday from 7 AM – 3 PM (Central Standard Time). Our website is always open 24/7.
What shipping options are available?
We currently offer standard ground shipping anywhere in the 48 contiguous United States. Shipment may take between 1-5 business days. Occasionally, we may also use LTL or freight shipment if the order fills a pallet. If you need an expedited shipping option or need items shipped to Alaska or Hawaii, please contact us or call us at 1-800-670-7338 M-F @ 7 AM to 3 PM CST for a quote.
Do you ship internationally?
We currently not ship international however please contact us if you need a quote for shipping outside of the U.S.
What is your return policy?
Please read about our return policy here.
Can I get a price quote?
Absolutely. To request a price quote, you can simply contact us or call us at 1-800-670-7338 M-F 7 AM to 3 PM Central Standard Time.
What payment method do you accept?
All major credit cards and Paypal.
Do you offer bulk discounts on large orders?
Yes we do! Please contact us or call us at 1-800-670-7338 M-F 7 AM to 3 PM Central Standard Time to get your custom quote.
Do you offer subscription plans?
Yes we do! You can choose from available subscription plans here. Otherwise if you need a custom subscription plan, please contact us or call us at 1-800-670-7338 M-F 7 AM to 3 PM Central Standard Time.
Is Texas Ragtime on social media?
I still have questions. What is the best way to get in touch?
Our customer service staff can help you via email, or by phone 1-800-670-338 during normal business hours (M-F 7 AM - 3 PM CST). We look forward to hearing from you!