FAQs: Your Top Questions Answered

What are your hours of operation?

Our hours are 7:00 AM to 3:30 PM (CST), Monday through Friday. While our team is available during these hours, our website is open 24/7 for browsing and orders.

What shipping options are available?

We offer standard ground shipping for small orders within the 48 contiguous United States. For larger orders, we provide LTL (Less Than Truckload) or full truckload shipping options. Please refer to our Preferred Pricing page for more details.

Do you ship internationally?

We currently do not ship internationally. However, if you need a quote for shipping outside the U.S., please contact us directly.

What is your return policy?

You can find details about our return policy on our Shipping & Returns page.

Can I get a price quote?

Absolutely! To request a price quote, please contact us or call us at 1-800-670-7338 during business hours (M-F, 7:00 AM to 3:30 PM CST).

What payment method do you accept?

We accept all major credit cards and PayPal for your convenience.

Is Texas Ragtime on social media?

Yes! Connect with us on:

I still have questions. What is the best way to get in touch?

Our customer service team is here to help! You can:

Email us at [email protected]
Call us at 1-800-670-7338 during business hours (M-F, 7:00 AM to 3:30 PM CST)

We look forward to assisting you!